Instant Systems Sweden AB specializes in developing, manufacturing, selling, and supporting software and hardware systems to enhance productivity, efficiency, and convenience, with a core focus on retail and logistics solutions.
We collect your information to fulfill our obligations and provide the highest level of customer service. Certain information is also retained due to legal requirements.
• Registration Information: Collected during registration to fulfill our commitments to you.
• Purchase and Payment Information: Collected when you purchase goods and services.
• Contact Information and Communication Records: Collected during customer service interactions.
• Video Recordings: Collected through camera surveillance in and around our premises for security and safety purposes (see below for details).
We process personal information to deliver goods and services and resolve customer service issues. Below are the purposes, reasons, and retention periods for storing personal data:
We use fixed-position surveillance cameras (no audio) in and around our premises. This processing is based on our legitimate interest in:
• Preventing and investigating crimes (e.g., theft, vandalism)
• Protecting property and personnel
• Increasing safety in and around our facilities
Access to video footage: Only a limited number of authorized personnel at Instant Systems have access. Footage is never shared unless legally required (e.g., by law enforcement authorities).
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA), you have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Restrict or object to processing
• Withdraw consent at any time (without affecting prior lawful processing)
• File a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe your rights have been violated
Instant Systems Sweden AB is PCI-DSS certified and implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or unlawful processing.
Instant Systems Sweden AB is the data controller and processor under the DPA 2018 and GDPR. For any concerns regarding data processing, please email us at: dp@instantsystems,se